Hotel and Hospitality
About The Course
Enrol in the online Hotel Management course to embark on a thrilling career in the hospitality sector.
Our online Hospitality Management programme is a comprehensive 240-credit Level 4/5 course that equips students with the necessary skills and knowledge to excel as proficient professionals in the hospitality sector. Throughout the Hotel Management course, students are provided with tutor assistance, webinars, a social learning forum, and supplementary resources to fulfil their diploma requirements successfully.
Each module consists of approximately 40 hours of guided learning material and an optional 30-50 hours of additional materials. These additional materials include recommended exercises, books, Internet resources, and self-testing tasks.
Course Options
- Full access to the comprehensive Level 4/5 curriculum
- Assignment availability
- Admission to exams
- Granting of a diploma
Course Curriculum - Level 4
| Module | Description |
|---|---|
| Food and Beverage Operations | Students will comprehend the procedures encompassed in food and beverage operations, encompassing practical elements of food and beverage manufacturing and service. |
| Food Safety and Hygiene | Students will comprehend the necessity of adhering to rules and proficiently overseeing protocols to ensure food safety. |
| Hospitality and Hotel Housekeeping | Students will comprehend the function of the housekeeping department in a hotel environment. This module will explore the significance of the housekeeping department and its influence on the overall functioning of the hospitality establishment. |
| Customer Service | Students will understand the significance of a customer-focused hospitality facility in a competitive economy by researching customers’ wants and expectations. Students will acquire the necessary abilities to provide exceptional customer service and assess the advantages of surpassing customers’ expectations. |
| Front Office Operations | Students will comprehend the function of the front office department in a hospitality establishment. This course will elucidate the significance of the front office department and its influence on the comprehensive functioning of the hospitality operation. |
| Accounting and Cost Control | Students will comprehend the fundamental principles of costing in the hospitality industry and the components of essential financial statements. They will also learn the basic accounting techniques to create and assess these statements. |
| Global Tourism and Hospitality | Students will comprehensively understand the magnitude and extent of the global tourist and hospitality business. This unit analyses the factors that impact it and the expansion of its brands in international markets. |
| Marketing | Students will get a comprehensive understanding of the fundamental principles of the marketing idea and establish a connection between the role of the marketing mix and its application in the hospitality industry. Students will comprehend the marketing cycle and possess the ability to develop a promotional campaign. |
| Employee Engagement | Students will comprehend the notion of employee engagement and its fundamental elements. Students will evaluate the influence of employee engagement on overall business performance by implementing targeted initiatives and practices. |
| Training and CPD | Students will learn to employ various techniques to determine the necessity of training in a hospitality environment. Students will comprehend the variations in individual learning styles and the significance of choosing the most efficient instructional approach. Subsequently, students can strategise, formulate, execute, and assess the efficacy of a training session or programme. The students will also gain an understanding of Continuous Professional Development and its necessity and significance within the context of the hospitality industry. |
Course Curriculum - Level 5
| Module | Description |
|---|---|
| Food and Beverage Supply Chain Management | Students will understand supply chain systems and protocols and how organisations utilise them to acquire, manufacture, and prepare food and beverages within the hospitality industry, both domestically and internationally. This section showcases the indispensability of supply chain management in ensuring operational efficiency and attaining a competitive advantage. |
| Quality Management | Students will comprehend the notion of quality and quality management and subsequently employ it within a hospitality context. Students will be able to examine, assess, and execute a quality management system within a hospitality organisation. |
| Events and Conference Management | Students will gain a comprehensive understanding of the operational challenges fundamental to effectively administrating events and conferences. This module explores various occurrences and delves into the procedures and factors at play. |
| Customer Relations Management | Students will comprehend the significance of Customer Relationship Management (CRM) for hospitality organisations and acknowledge the essential procedures required to ensure its efficacy. |
| Managing People | Students can acquire comprehension of the fundamental principles of management behaviour as well as a variety of management styles, roles, duties, characteristics, and skills. By examining the design and culture within a hospitality context, students will get insight into the efficacy of various organisational systems. |
| Current Issues in HRM | Students will get a comprehensive understanding of the fundamental concepts of Human Resource Management (HRM) and the contemporary challenges that Human Resource (HR) managers must consider when fulfilling their duties and obligations. Students will gain an understanding of the influence of current regulations on the HR role in Hotel and Hospitality Management. |
| Revenue Management | Students will comprehend the fundamental components of revenue management and their impact on the price of hotel rooms. Students can apply yield management strategies in a hotel and establish an overbooking policy. |
| Corporate Social Responsibility | Students will comprehensively understand the fundamental principles of Corporate Social Responsibility (CSR) and sustainable development. Students will learn about the influence of hotels on social, cultural, and environmental aspects, as well as the potential for the hotel industry to effect change through adopting sustainable practices and processes. |
| Contemporary Issues | Students will comprehensively understand the characteristics and consequences of present and future contemporary concerns that influence the hospitality business. This course will illustrate businesses’ need to possess flexibility and adjust to swiftly evolving conditions and client expectations. |
| Business Planning | Students will acquire the knowledge and skills to develop a comprehensive business plan tailored to a hotel or hospitality firm. Students will learn about the business’s present market position, assess its performance, and propose potential avenues for expansion. |
How to Apply?
- You Apply
Provide a little introduction about yourself, and we will assist you with the remaining tasks. The utilisation of our online application tool is straightforward and requires only 10 minutes to complete.
- We Connect
After you submit your application, an admissions representative will contact you and will help you to complete the process.
- You Get Ready
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.